iServant | Zhenghao Huang

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iServant system revolutionizes last-mile delivery in China's urban communities by combining efficient logistics with user-focused technology. It addresses costly labor, failed doorstep deliveries, and community safety concerns. The system includes the ServBot, an autonomous robot for parcel delivery and retrieval without human assistance, and the ServStation, a smart hub that securely receives and organizes parcels for feeding the ServBots.

iServant SerBot: Advanced Self Parcel Dropping Delivery Robot

Key trends behind China's logistic industry

Demand for doorstep delivery and agile options

Rising demand of doorstep delivery and agile delivery options by residents and law
establishment of customers’ right to refuse pick-up

Doorstep delivery used to be very cheap and residents expect this within the logistic service

Motivation behind explained simply in graphic

Visual story boards of the service system process (20p)

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Design of ServBot

Internal systems

Skeleton: Linear motor on the top, battery on the base 6kWh (20hours operating)

Make stationary turn without taking too much space

System map

Physical model

Development

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