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iServant system revolutionizes last-mile delivery in China's urban communities by combining efficient logistics with user-focused technology. It addresses costly labor, failed doorstep deliveries, and community safety concerns. The system includes the ServBot, an autonomous robot for parcel delivery and retrieval without human assistance, and the ServStation, a smart hub that securely receives and organizes parcels for feeding the ServBots.

Key trends behind China's logistic industry

Motivation behind explained simply in graphic

Visual story boards of the service system process (20p)

Design of ServBot